Complaint Box - Ice Cream Bar/Novelty

We are sorry about your experience and we’re glad to have this opportunity to make amends. To help us fix things, we will need some information about the product you purchased. This form is set up to collect information for a single product you found less than euphoric. If you experienced problems with more than one product, please fill out a separate form.

If you are having difficulties filling out this form or you do not have the info we need , please call us at 802-846-1500 - Monday through Friday, 9:00 - 5:00 EST. Ask for Consumer Affairs.

- First, please tell us about the product you purchased.

What flavor did you purchase?
What product did you buy?
How much did you pay for this product?
At which store did you purchase this product? (Store name and street address, to the best of your knowledge)
When did you purchase this product?
Comments - Please tell us what was wrong with the product and any other details we should know.

Expiration Date
For our Ice Cream bars and cones, you will notice numbers stamped into the flap of the box as pictured in the example on the right. This is the expiration date of the product you purchased.

Plant Number:

The 2 or 3 digit number that appears on the first line after "50" as shown in the example found on the right

Item Number:

The 5 digit number in the middle of the first line as shown in the example found on the right

Expiration Date:

For the 'Wich, the manufacturing code is marked on one end of the wrapper. The expiration date is on the second line as shown in the example found on the right, it uses the mon-dd-yy date format. This is the expiration date of the product you purchased.

Manufacture Time:

The time that the product was manufactured (hh:mm) is located on the first line as shown in the example found on the right.