Change The World, One Scoop At A Time.
Want to grow a thriving business that makes people smile and is loved by your community? Discover why operating a Ben & Jerry’s scoop shop is “Joy for the Belly and Soul!”
Scoop your way to a brighter future
Can ice cream change your life? We think so. Owning a Ben & Jerry’s franchise can help you reach your long-term lifestyle goals, while making people’s days a lot more special.
A Ben & Jerry’s franchise lets you operate a business with a well-loved brand, amazing products and an opportunity for growth, backed by over 35 years of experience.
We place a high value on family and are proud to have a company culture that promotes a healthy balance between business and family time.
As a Ben & Jerry’s franchise owner, you’ll rediscover your community, spread goodwill, and build amazing relationships. Most importantly, it’s much more than a career; it’s a rare opportunity to love what you do and make a real difference.
We’re not your normal franchise company
Our founders, Ben and Jerry, started out wanting to make the world a better place, one scoop at a time. Today, the company they built still believes it can, as we continue to grow and spread our unique culture. We’re proud to be a pioneer in the concept of social responsibility, and we want our franchisees to totally embrace our core values, while building solid connections with their communities. You could call us Ice Cream Activists. If that sounds crazy, we’re probably not your thing. But if you get it, there’s more we’d love to share with you.
Ben & Jerry’s is founded on, and dedicated to, a sustainable corporate concept of linked prosperity. Our mission consists of three interrelated parts shown above. We’re driven to seek new and creative ways to follow each part, while holding a deep respect for people inside and outside the company and for their communities.
Read More about our commitment to lead with progressive values in areas like social and economic justice, the environment, and values-led sourcing of ingredients. Plus, check out the work of the Ben & Jerry’s Foundation!
Our three-part Mission guides our decision making.
Our Product Mission drives us to make fantastic ice cream – for its own sake.
Our Economic Mission asks us to manage our Company for sustainable financial growth.
Our Social Mission compels us to use our Company in innovative ways to make the world a better place.
By definition, the manufacturing of products creates waste. We strive to minimize our negative impact on the environment.
We strive to show a deep respect for human beings inside and outside our company and for the communities in which they live.
We seek and support nonviolent ways to achieve peace and justice. We believe government resources are more productively used in meeting human needs than in building and maintaining weapons systems.
Capitalism and the wealth it produces do not create opportunity for everyone equally. We recognize that the gap between the rich and the poor is wider than at any time since the 1920’s. We strive to create economic opportunities for those who have been denied them and to advance new models of economic justice that are sustainable and replicable.
The growing of food is overly reliant on the use of toxic chemicals and other methods that are unsustainable. We support sustainable and safe methods of food production that reduce environmental degradation, maintain the productivity of the land over time, and support the economic viability of family farms and rural communities.
We Don’t Just Make Ice Cream, We Make People Happy
Sure, we’re known for our “addictive,” super-premium ice cream, but there’s more to us than Cherry Garcia, Chunky Monkey, Phish Food and our other crazy delicious concoctions. We have lots of other irresistible treats too, from our fabulous Greek frozen yogurt and delectable sorbets to our tantalizing frozen beverages, like “legendairy” shakes and real-fruit smoothies. Not to mention our amazing, made-to-order ice cream cakes. Plus, you can take our menu on the road, with terrific business catering events, like build-your-own sundae bars.
We’re Looking For You, If You…
- Are socially conscious, active in your community and seeking to make a real difference.
- Are looking to find more out of life, where you can be extremely passionate about your business and have a positive impact on others.
- Will apply your full-time best efforts to the business.
- Have at least two years of business management experience with P&L responsibility.
- Have excellent business acumen, project management skills, and the ability to build and execute a business plan.
- Are systems-oriented, and understand and value a franchise system.
- Have the ability to recruit, train, and motivate staff, according to our standards.
- Have a competitive drive and are committed to succeed, with realistic expectations.
- Demonstrate honesty, integrity and humility and are team players.
- Possess strong interpersonal and communication skills and are fluent in English.
- Know how to use a computer and apply technology.
- Have a college degree or higher (preferred).
- Have a strong credit history and a minimum net worth of $350,000, with $100,000 in liquidity (cash and securities, not including retirement accounts).
So What’s It Cost?
The start-up costs of opening a Ben & Jerry’s Scoop Shop can vary, depending on where, when and what you’ve decided to open. We’ll talk you through all of the things that can impact your start-up costs in detail later. But for now, here’s a rough idea of the costs — including the $37,000 Franchise Fee.
Full-Size Shop (approximately 750 to 1200 sq. ft.) $198,600 to $395,800
In-Line Scoop Shop (approximately 450 to 650 sq. ft.) $161,600 to $266,800
Kiosk (approximately 100 to 200 sq. ft.) $119,800 to $233,800
Three months’ operating expenses (estimate): $55,000
Franchise Fee — $37,000
Royalty — 3%
National Marketing — 2%
Local Marketing Commitment — 2%
We’ll Be With You Every Step Of The Way
Sure, serving up the best ice cream on the planet is a lot of fun. But when it comes to supporting our franchisees, we get serious. Our dedicated team works hard to help you build your business – from site selection and build-out guidance to in-depth training at Scoop University, in-store training, and Grand Opening planning to ongoing support visits and marketing tools. Because we want you to be as happy with your Ben & Jerry’s franchise as your customers will be with our ice cream!
From opening day onward, your new Scoop Shop will benefit from the equity in the well-loved Ben & Jerry’s brand — a super-premium ice cream category leader. Plus, our dedicated Retail Marketing Team will provide you with a great library of effective products, materials and tools to help you build your new business. You can count on this team for:
- Designing in and out-of-shop promotional materials
- Activating major brand campaigns
- Creating Local Store Marketing (LSM) tools
- Store design, merchandising elements, and more
Building Sales With Kindness
Catering, Events & More!
We believe a free taste of our ice cream can create a life-long Ben & Jerry’s fan. So, many of our franchisees give ice cream away at businesses, community events, or by offering random acts of ice cream kindness to the public.
Many franchisees have found sweet success building strong catering and special event accounts with businesses, community/school events, sports venues, concerts, festivals and more. It’s amazing how bringing a custom sundae bar to a local business can cheer up the whole office!
Location, Location, Location
Finding the right site for your Scoop Shop is one of the most important tasks you’ll face. Our Site Approval Committee reviews your site proposals against a set of criteria built from over 30 years in the business, and our approval is necessary to go forward with your site.
Here’s What We’re Looking For
- Large downtown areas, or tourist sections of a downtown where people go to enjoy and experience a city.
- Entertainment centers with high levels of foot traffic.
- Tourist destinations with high foot traffic, such as beaches, boardwalks, etc.
- Captive locations with high levels of foot traffic, like airports, amusement parks, universities, etc.
The Birth Of Your Scoop Shop
Once you have an approved site, you’ll start the Design & Build Process. Ben & Jerry’s Scoop Shops come in different sizes, from full-size stores to smaller walk-up counters and kiosks. Your Design & Build Process will depend on which you choose, and our in-house team will help you all the way.
Our Discovery Process
Excited to learn more about Ben & Jerry’s franchise opportunity? Please, complete and submit our Initial Inquiry Form. If we seem like a good fit, we’ll contact you to schedule an introductory call. Next, we’ll send you an application package to complete. If your application meets our criteria, we’ll continue getting to know each other better.
We’ll also send you our Franchise Disclosure Document, and give you every opportunity to explore the business. The last step is your visit to the Ben & Jerry’s company headquarters in South Burlington, Vermont.
If we are a good fit and we extend an offer to become a Ben & Jerry’s franchisee, and you accept, you’ll be asked to sign a Preliminary Agreement within 30 days of your formal approval. That’s when the fun really begins!
Frequently Asked Questions:
We’re seeking franchisees who will be hands-on in developing their business. This includes managing day-to-day operations, executing a local store marketing plan, building a catering and special events business, and activating the brand and social mission through community involvement.
We do not predict the sales or profitability of any new location. As part of our Discovery Process, we will provide you with a list of our franchisees and locations so that you may contact them directly to discuss sales and earnings information.
Ben & Jerry’s does not provide financing. We are looking for candidates with the means to secure financing on their own.
No, that is the franchisee’s responsibility, and the franchisee is the leaseholder. You should obtain professional counsel regarding all lease negotiations. Ben & Jerry’s reviews all leases before you sign, but our review is only to verify the terms that we require for our protection.
Most of that depends on you and how much time you have to dedicate to our Discovery Process. On average, it should take between 30 — 45 days for you to fully evaluate our concept, for us to get to know you, and to mutually decide whether or not the "fit" is right. After Discovery Day, approved candidates have 30 days to enter into a Preliminary Agreement; then you would begin your location search. Once you have an approved site and sign a franchise agreement, your site could be open in approximately 4 months.
This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states, and regions regulate the offer and sale of franchises:
California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. There are other U.S. states that regulate the franchisor-franchisee relationship, and/or the offer and sale of "business opportunities" which may cover the franchise described here.
Take the next step
Tell us where you are interested in opening a Ben & Jerry’s