About Ben & Jerry's Canton - Shoppes at Farmington Valley
Our store is located inside The Shoppes at Farmington Valley in Canton, CT. At this beautiful open-air shopping mall, we have indoor and outdoor seating which makes it perfect for friendly gatherings.
For our ice cream and cake delivery service, please go here.
For ice cream catering quotes, please use our online form for the quickest response. For some of our frequently asked questions, please review the list below.
We cater events small and large, from birthday parties, weddings, Bar Mitzvahs, Bat Mitzvahs, tenant & employee appreciation events to fire drills and any other kind of gathering. For larger events, ask about our scoop truck and other catering equipment.
All of our customers will be provided with a catering confirmation outlining the expected costs for our services based upon the number of guaranteed minimum servings. The catering confirmation will be provided once we receive information regarding the number of guests, type of party, location, time, date, etc. The catering confirmation will include the exact cost for the guaranteed number of servings, Connecticut state sales tax, and any other fees associated with your event.
Prices include delivery, setup, service, and all necessary products and equipment.
Connecticut state sales tax is not included in the price(s) listed on this web site and will be added to your invoiced total. If your organization is tax exempt, we must receive documentation reflecting the exemption status not later than five working days before the event. If we don't receive this documentation, you must pay all taxes associated with the event.
We cater in Connecticut, South Massachusetts, and parts of New York. Inquire to see if we service your area.
Additional travel charges may apply if your event location is outside of our service area. Please contact us directly for more information.
There is a minimum charge for catering parties. Our minimum size for catering and special events is based upon 35 servings.
We provide all napkins, spoons, cups, cones, etc. to serve at your event. We typically don't need anything in order to serve ice cream to your guests.
All ice cream is served in branded Ben & Jerry's cups or cones.
Our staff have uniforms that they wear specifically for each event. Please contact us if you would like to request specific attire.
We are prepared to handle any dietary requests. Please let your scooper know if you have any specific allergy concerns. We recommend that you do not choose any ice cream with nuts due to people having nut allergies and the risk of cross contamination and liability.
Please note - we provide our own insurance, food handler permits, and health permits for each event.
We’ll arrive 30 minutes prior to our scheduled start time. Service times typically run for one hour, and then we clean up. Let us know if you need more time – we’re happy to accommodate when we can and will factor that in to our catering confirmation.
We do not do "All You Can Eat" events unless all the ice cream is pre-purchased for your event. For planning purposes, each bulk container contains 2.5 gallons of ice cream and will provide approximately 45-50 servings.
We always bring more ice cream than we serve. We typically bring enough products to serve an additional 20% of the guaranteed number of servings requested. We do not leave unserved ice cream at the end of the event. We need to know what your policy is on serving seconds, extra scoops, and portions to go, etc. before the event. Extra scoops and second servings will count towards your minimum guaranteed number of servings and may impact your invoice. Ben & Jerry's will not withhold service from your guests unless instructed to do so.
Absolutely! We’re flexible about the serving setting. If you plan to have us serve your guests outdoors, we require the ice cream serving area to be covered from the elements (i.e. tent, covered porch, pavilion). We do have a tent available for an additional fee of $75.00 if you cannot provide appropriate covering.
Ben & Jerry's Ice Cream always draws a crowd. If we are in a public area, we don't always know who the invited guests are versus who’s just walking up trying to get free ice cream. We ask that you please provide assistance if you plan to serve in a public area. Tickets work well for these situations. Ben & Jerry's will not withhold service to guests unless instructed to do so. Additional servings may impact your final invoice.
Most of our ice cream products are certified Kosher. Please ask to see our certificates.
Canton - Shoppes at Farmington Valley
Monday: 11:30am - 9:30pm
Tuesday: 11:30am - 9:30pm
Wednesday: 11:30am - 9:30pm
Thursday: 11:30am - 9:30pm
Friday: 11:30am - 10:00pm
Saturday: 11:30am - 10:00pm
Sunday: 11:30am - 9:30pm