Ben & Jerry's Flavor Fanatics Loyalty Program Terms & Conditions

These discount and birthday offer program terms and conditions (“Terms”) describe Ben & Jerry’s Flavor Fanatics Loyalty Program (the “Program”), which may be updated from time to time at Ben & Jerry’s sole discretion. By joining the Program, you agree to be bound by the Ben & Jerry’s Privacy Policy. Void where prohibited.

1. Subject to the terms and conditions herein, the Program is available to individuals 16 and older who submit their name, email address, zip code, phone number, birth date, and closest participating Ben & Jerry’s location in the United States (each, a “Scoop Shop”) via the enrollment form located at Become a Flavor Fanatic For Even More Ben & Jerry’s Euphoria!  (“Participant”). Upon enrollment in the Program, Participants will receive an email confirmation.

2. All Participants will be eligible to receive a 10% discount on all Qualifying Purchases, which include all in-store menu item and merchandise purchases at all participating Scoop Shops. To receive such discount, you will need to provide the Scoop Shop with the same phone number used to enroll in the Program at the time of purchase.  “Qualifying Purchases” exclude gift cards, delivery and take out through third party delivery companies, catering and online cake orders.  Other exclusions may apply. The 10% discount cannot be combined with any other offers or promotions.

3. Participants will receive a promotional offer via email on or about the first day of the month of the Participant’s birthday month (“Birthday Offer”). The Birthday Offer may differ from month to month at Ben & Jerry’s sole discretion and may be subject to additional terms and conditions stated thereon. 

a. The Birthday Offer is open to all Participants who have enrolled in the Program at least twenty-four hours (24) hours prior to the 1st day of the month of their birthdays.

b. If you sign up either (i) within twenty-four (24) hours of the 1st day of your birthday month or (ii) during your birthday month, you will not be eligible to receive a Birthday Offer in that calendar year; however, you will be eligible to receive a Birthday Offer in the following calendar year. Ben & Jerry’s may, in its sole and reasonable discretion, send Birthday Offers to Participants who enroll within twenty-four (24) hours of the 1st day of the Participant’s birthday month or during their birthday month. In the event that such Participant’s birth date is on the last day of the month and such Participant enrolls on that date, Ben & Jerry’s may, in its sole and reasonable discretion, permit such Participant to redeem the Birthday Offer during the following month.

c. The Birthday Offer will be emailed to Participants on or about the first day of their birthday month at the email address provided upon Participant’s enrollment. Ben & Jerry’s recommends that you add this sender email address to your “contacts” to avoid the Birthday Offer being directed to your spam folder.

d. The Birthday Offer must be redeemed at any time during the Participant’s birthday month at participating Scoop Shops or online at benjerry.com/scoop-shops/takeout. Birthday Offers cannot be redeemed on gift cards, deliveries and take out through third party delivery companies, online cake orders, or catering.

e. Only one Birthday Offer will be issued in a calendar year, and all Participant obligations in these Terms must be met each year to qualify for a Birthday Offer.

f. The Birthday Offer has no cash value and is non-transferable.

g. To redeem your Birthday Offer, you will need to provide the Scoop Shop (or benjerry.com/scoop-shops/takeout if placing a takeout order) with the same phone number used to enroll in the Program at the time of purchase. 

4. Participants may, from time to time and at Ben & Jerry’s sole discretion, receive emails with additional offers to be redeemed at participating Scoop Shops, which will be subject to the terms and conditions stated thereon. 

5. As a condition to enrolling in the Program, you agree to receive email communications from Ben & Jerry’s.  If you opt-out from receiving email communications from Ben & Jerry’s you will not receive the 10% discount, Birthday Offer, or additional offers described in Section 4.

6. Ben & Jerry’s reserves the right to interpret and apply the policies and procedures communicated in the Terms in its sole discretion. All determinations by Ben & Jerry’s shall be final and conclusive in each case.

7. Ben & Jerry’s reserves the right, in its sole discretion, to cancel, change, modify or discontinue the Program, in whole or in part, including any terms, rules, features, benefits, rewards, conditions of participation, or any other aspect of the Program, at any time, with or without advance notice, even though changes may affect the rewards already accumulated. Ben & Jerry’s may make changes to any element of the Program to correct for typographical, printing or other errors and you waive any rights relating to same. Any changes will become effective immediately upon posting the revisions. At all times, Participants are solely responsible for remaining knowledgeable about and in compliance with these Terms.

8. Ben & Jerry’s reserves the right to terminate a Participant’s Program membership, and void any offers, if, in Ben & Jerry’s sole discretion, the Participant appears to have violated any of the Terms or any applicable law, or receives or uses offers via deception, forgery, fraud, or commit any other abuse of the Program. Program membership and offers will be void in Ben & Jerry’s sole discretion if telephone number is shared for use among multiple Participants.

9. Notice of Financial Incentive for Flavor Fanatics. By enrolling in the Flavor Fanatics program, you will have access to certain benefits as described above to use on Qualifying Purchases. The categories of personal information that must be provided to participate are listed in Section 1 above, and Ben & Jerry's will use the data consistent with its privacy notice located at https://www.benjerry.com/about-us/privacy-notice. You can join Flavor Fanatics by completing the webform on the https://www.benjerry.com/scoop-shops/flavor-fanatics page. To opt-out of the Flavor Fanatics program, follow the process outlined in Section 4 above. The program is reasonably related to the value of your personal information that you are providing to us. Our good faith estimate of the value of your personal information is the value of the discounts and benefits offered to you. To form the basis for offering this loyalty program, Ben & Jerry's has made a good faith estimate of the value of the consumers' data based on expenses related to the collection, retention and offering of this loyalty program.