Contact Us

Hi fans! For an issue with a pint, please select "I have a concern > It's about a product" in the drop-down below, and be sure to include your address.

Thank you for contacting Ben & Jerry's. Your message has been sent successfully. We will be in touch shortly.
Press or Media Inquiries: Please contact our PR Team

(Note: If you have a product concern, please click on “Consumer Support” above and complete the required form)
- Corporate Office/HR: 1-802-992-2600
- Consumer Affairs: 1-800-625-9932
(Note: If you have a product concern, please click on “Consumer Support” above and complete the required form)
Mailing Address: 530 Community Dr, Suite 1, South Burlington, VT 05403
Resurrect My Favorite Flavor

* = Required Field

What flavor do you wish we'd bring back? *

Out of curiosity, what do you like so much about this flavor? *

First Name *

Last Name *

Email *

Yes, I want to receive offers and updates from Ben & Jerry’s via email and online advertising tailored to my interests and preferences.
You must accept this to receive information from Ben and Jerry’s.

Thank you for your comments.

We do read every single one. You may not hear back from us due to high volume of contacts, but that doesn't mean we don't care about what you have to say. Thanks for taking the time to stop by.

There was an error sending your request.
Suggest A Flavor

* = Required Field

Flavor Name *

Flavor Description *

First Name *

Last Name *

Email *

Yes, I want to receive offers and updates from Ben & Jerry’s via email and online advertising tailored to my interests and preferences.
You must accept this to receive information from Ben and Jerry’s.

By submitting this form, you are agreeing to the following terms and conditions:
"This Agreement sets forth the terms and conditions you agree to by submitting a suggestion through the Suggestion Box on Ben & Jerry’s web site. We set up this form to allow the many consumers like yourself to submit suggestions to us. This Agreement is intended to avoid misunderstandings. Please read and consider the terms of this Agreement carefully before deciding whether or not to submit your suggestion. Ben & Jerry’s will not review or consider a suggestion from you unless you have agreed to the terms and conditions of this Agreement.
Most of the ideas which are new and useful to us come from people who work at Ben & Jerry’s. Many outside suggestions are already known or available to us, are in our files for future use or development, or have already been tried or exhausted. However, if you have a strikingly new, unusual or different idea, we want to hear about it!
Your suggestion submitted through this form will go into our ever growing Random Genius Ideas Database. This database is reviewed from time to time by Ben & Jerry’s staff. If we decide to use an idea submitted by you, we may, but are not obligated to, provide you with a prize or nominal award for your suggestion, such as public recognition, free ice cream or other stuff. Any prize or award for an idea used by Ben & Jerry’s shall be given solely at Ben & Jerry’s discretion.
In addition to the other terms and conditions of this Policy and Agreement, by submitting a suggestion to Ben & Jerry’s, you represent and agree as follows:
Anything you submit to us through the Suggestion Box that is used by Ben & Jerry’s shall be owned by Ben & Jerry’s.
Anything you submit to us through the Suggestion Box is not confidential and Ben & Jerry’s has no duty or obligation to hold it in confidence.
You are not aware that your suggestion is owned or claimed to be owned by a third party or that it infringes the patent, copyright, trademark or other intellectual property rights of another.
You are not an employee of Ben & Jerry’s. Employees of Ben & Jerry’s are not eligible to submit suggestions pursuant to this Agreement and Policy.
Although Ben & Jerry’s may, from time to time, provide a prize or award for useful suggestions, it does so in its sole discretion and is not required to do so.
Any award or prize given to you by Ben & Jerry’s is accepted by you in full consideration of your suggestion.
You do not rely, in submitting your suggestion, on any expectation, understanding, prior communication, or contract you believe is implied, and you understand that only the terms written in this Agreement apply to your submission of your suggestion.
You are at least eighteen (18) years of age.
To the extent the terms of Ben & Jerry’s general web site Privacy Statement, Terms of Use, and/or any other statements, policies or agreements applicable to the use of Ben & Jerry’s web site in general, shall differ from the terms of this Agreement, the terms of this Agreement shall apply and shall be controlling.
We encourage you to seek any legal protection of your suggestion that may be available (such as patent, copyright, trademark or other intellectual property protection) before you submit your suggestion to us, or to anyone else. We urge you to consult with an attorney if you are unsure of whether, or how, your suggestion may be protected by law, and before submitting any suggestion for which compensation is sought or for which you seek to submit on terms or conditions other than those stated in this Agreement.
This Agreement is entered into in the State of Vermont. It, and any dispute arising under or in connection with it, shall be interpreted under the laws of the State of Vermont (not including conflicts of laws provisions), and, regardless of where you live, you agree to submit to the exclusive jurisdiction of the state and federal courts of the State of Vermont. No joint venture, partnership, agency, or employment relationship exists between Ben & Jerry’s and you by virtue of your submitting a suggestion and entering into this Agreement."

Thank you for your comments.

We do read every single one. You may not hear back from us due to high volume of contacts, but that doesn't mean we don't care about what you have to say. Thanks for taking the time to stop by.

There was an error sending your request.

Frequently Asked Questions

We have multiple options for finding your favorite flavors in-store or online. Results shown include the stores that have carried the flavor in the last few weeks, but that doesn’t always mean it is currently in stock. To confirm current inventory, we recommend contacting or calling the store in advance. Check out your choices here.
Unfortunately, we don't have a formal coupon program, but we do publish them in newspapers from time to time- so keep your eyes peeled! For potential sampling opportunities please follow Ben & Jerry's on social media for notification of marketing activities. Facebook, Twitter, Instagram.
If you're interested in selling Ben & Jerry's products, please pop your zip code in here to find the distributor closest to you. They will be happy to help!
Pregnant people craving ice cream can still have their Ben & Jerry's! All of the milk, cream, as well as the eggs used in our products are pasteurized during the production process. Also, add-ins such as raw cookie dough or brownie batter found in our product are made with pasteurized eggs.

People who are expecting are also often concerned with alcohol or caffeine content of some of our flavors. Rest assured the trace amount of liqueur or caffeine used in our flavorings is perfectly safe for you to consume.
All our scoop shops are independently-owned franchisees so it all starts with someone in a particular area wanting to open up a shop. Maybe it’s time to start asking your friends and family who would like to own a shop. If you’d like more info, check out our page on opening a franchise.
Ben & Jerry's has a very proactive approach to addressing the concerns of persons with food sensitivities. We work closely with all of our ingredient suppliers to verify all ingredient components, including those in natural flavors, colors and spices that might be a concern to persons who, either for medical reasons or as a matter of personal preference, wish to avoid certain foods. We insure that this information is then included on the ingredient label of our product.

Our policies and procedures are such that if peanuts or tree nuts (almonds, cashews, chestnuts, walnuts, pistachios, pecans, hazelnuts/filberts, macadamias, Brazil nuts, pine nuts) as well as eggs, milk, fish, shellfish, wheat, soy, seeds, and lupin are not listed in the ingredient declaration or in an Allergy Information statement, then the product is safe to consume for persons with allergies to those ingredients.

We have systems and policies in place to help protect our consumers from cross-contamination. While we process all flavors on shared equipment, Ben & Jerry's employs strict sanitation procedures and processes that ensure complete cleaning of all equipment. Also, while it is virtually impossible to make absolute guarantees, Ben & Jerry's is confident that not only are our products good to eat, they are also safe to eat. For specific information about our products, we ask that you continuously refer to the labels on our products as they are the most complete and most up-to-date source for specific food allergen information.
Almost all of our products are certified kosher. Occasionally there are exceptions. Please be certain to check all packaging for the Kof-K symbol to assure the kosher status of the Ben & Jerry's product you are purchasing.

We are certified by KOF-K Kosher Supervision. Their website is http://www.kof-k.org.

Just a side note that our Scoop Shops are not certified Kosher because non-Kosher items are served within the same area.
Currently, we are not accepting donation requests. Historically, Ben & Jerry’s has welcomed requests from all organizations around the US. In 2021, we are recognizing opportunities to celebrate unheralded heroes across several communities which closely align with our social mission and values.
You can learn all about our certified gluten free flavors here.
We are proud to source our dairy from the St. Albans Coop, a farmer-owned cooperative located in Franklin County, Vermont. The Coop has been a long-term partner with Ben & Jerry’s, providing us the dairy we use to make our delicious product and whose farmers are dedicated to keeping Vermont part of the valuable working landscape. A group of these farmers voluntarily choose to participate in Ben & Jerry’s Sustainable Dairy program known as “Caring Dairy.” Caring Dairy identifies 11 indicators of sustainable dairy farming that include: Animal Husbandry, Soil Fertility and Health, Soil loss, Nutrients, Pest Management, Biodiversity, Farm Economics, Energy, Water, Social Human Capital and Impact on Local Economy. The program offers farmers a practical framework for understanding, evaluating, and continuously improving the sustainability of their dairy operations based on economic, social and environmental criteria. We believe that a farm that operates in a balance of “Happy Planet, Happy Farmer, Happy Cow” provides a scenario that benefits all aspects of dairy farming. Learn more about Caring Dairy!

Well-cared-for dairy cows are a key ingredient to good ice-cream and sustainable dairy farms, a point well appreciated by dairy producers. High quality animal welfare continually takes place from birth to milking and finally until the time a cow leaves the farm. This includes rasing calves and heifers in a good environment, providing calm interactions between cows and employees and caring for animals so they can enjoy basic freedoms. Cows must have nutritious quality feed, clean abundant water, comfortable areas to rest, and appropriate health management. The dairy farmers in the St. Albans Cooperative work hard to ensure the comfort and health of their cows because they care about their animals, want to ensure milk quality and sustainable production.

In 2011 Ben & Jerry’s initiated the Caring Dairy program with the St. Albans Cooperative. This innovative program provides farmers the opportunity to assess the “sustainability” of their farm operation, including animal husbandry. The Caring Dairy program allows farmers to assess their farm in terms of economic, social and environmental attributes, provides a score for the farm and then requires written improvement plans and participation in educational workshops. Animal Husbandry has consistently been a high scoring area as farmers care deeply about their animals and want to ensure milk quality and healthy animals.

We also continue our opposition to the artificial growth hormone rBGH to boost milk production.
We'll miss you! Please use the link to unsubscribe from future Ben & Jerry's communications. Unsubscribe here

Contact Us

Thank you for contacting Ben & Jerry's. Your message has been sent successfully. We will be in touch shortly.

Frequently Asked Questions

Need help right away? Chat with a Ben & Jerry’s Team Member!

Live chat offline. Please try one of our other Contact Us options.

Thoughtful Ingredients

Shared Success

Making a Difference

Contact Us

Consumer Support

Thank you for contacting Ben & Jerry's. Your message has been sent successfully. We will be in touch shortly.

Press & Media

Call Us

Write To Us

Resurrect a Flavor

Resurrect My Favorite Flavor

Suggest a Flavor

Suggest A Flavor

Where can I find Ben & Jerry's products?

Can you send me some coupons?

Can I sell Ben & Jerry's in my store or restaurant?

Can pregnant people eat Ben & Jerry's ice cream?

Is it possible to get a scoop shop in my town?

I have a food allergy, can I eat your ice cream?

Which of your flavors are certified kosher?

Can I get a donation for my event or organization?

Which of your flavors are gluten free?

Our dairy supply

Unsubscribe from Ben & Jerry's communications

Need help right away? Chat with a Ben & Jerry’s Team Member!

Live chat offline. Please try one of our other Contact Us options.